|Department: Program Management||Industry: Office Equipment|
A major office equipment customer had issues placing repeat orders in a timely manner due to difficulties within their ERP system.
KAL Manufacturing developed a custom internal report using real-time usage criteria to alert the customer that it was time to reorder. Seeing the power and value that this step delivered for one customer, we incorporated this cost-saving solution into our process to help all of our customers.
This solution eliminated the costs of expedited order processing for our customer, as well as any delays in product delivery to their assembly lines.