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Case Study—Virtual Partnership

Department: Program Management Industry: Office Equipment

Challenge

A customer in the office equipment industry decided to conduct all of their business interactions through their website instead of by mail, phone or e-mail.

Solution

KAL Manufacturing embraced technology and adapted to the customer’s new way of doing business. Today, we receive the customer’s orders, post shipment details, send invoicing, and receive payment via their website.

Benefit

This solution supported our customer’s bottom line and demonstrated our flexibility and willingness to meet our customer’s requirements and reduce their processing costs.


KAL Manufacturing

657 Basket Road,
Webster, NY 14580

| 585.265.4310

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Certifications: ISO 9001:2008, ITAR, Cage Code 0LVD0. All certifications and compliances

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